CUSTOMER SERVICE EXECUTIVE (KUALA LUMPUR)
Specialisation: Aviation/ Aircraft Maintenance
Education Qualification: Bachelor Degree
Diploma
Higher Secondary/ Pre-U/ A Level
Post Graduate Diploma
Primary/ Secondary/ O level
Professional Certificate
Professional Degree
Diploma
Higher Secondary/ Pre-U/ A Level
Post Graduate Diploma
Primary/ Secondary/ O level
Professional Certificate
Professional Degree
Work Location : Kuala Lumpur, Kuala Lumpur
Salary Range : RM 2,000.00 – 4,500.00
Date : January 23, 2025
The Position: Customer Service Executive – Airline Ticketing & Reservations
What you'll do:
- The Customer Service Executive will be required to manage incoming calls and emails from customers pertaining to ticketing, flight reservations and related products and services.
Requirements:
- SPM/STPM/Diploma/Degree in any discipline
- Excellent command of spoken and written English and Bahasa Malaysia
- Experience in ticketing and customer service in the travel industry will be an added advantage
- Possess initiative, able to work independently and as a team
- Dynamic, highly motivated and a result-oriented team player with good interpersonal skills
Working Hours:
- Working days/Hours: 5 days week, shift based; off days based on roster
Benefits:
- Attractive Basic Salary : RM2,000 during training, RM2,250 during probation & RM2,500 during confirmation
- Attendance Allowance: can earn up to RM900 per month upon confirmation only
- 5% of performance related bonus on a quarterly basis upon confirmation only
- Contact Centre Operating Hours : 24/7
- 15 days Annual Leave/ 14 days Medical Leave
- Medical and hospitalization insurance coverage
