CUSTOMER SERVICE ASSOCIATE (KUALA LUMPUR)
Hytech Consulting Management Sdn Bhd
Specialisation: Customer Service
Education Qualification: Bachelor Degree
Diploma
Primary/ Secondary/ O level
Diploma
Primary/ Secondary/ O level
Work Location : Kuala Lumpur, Kuala Lumpur
Salary Range : RM 1,500.00 – 2,500.00
Date : June 18, 2025
Fresh graduates are encouraged to apply
Job Responsibilities:
- Provide front-line support to our customers via live chats, phones, and email
- Answering queries and resolving client issues regarding our products, platforms, and promotions
- Address customer feedback as well as complaints professionally
- Record and update customer data and other relevant information when necessary
- Supporting documentation/administrative needs within the department, and supporting translation for customer announcement notices
Job Requirements:
- Minimum qualification: SPM / Diploma / Degree in Business, Finance, or a related field
- Language skills: Proficient in English; Mandarin is an added advantage
- At least 1 year of relevant working experience preferred
- Proficient in Microsoft Office tools (Word, Excel, PowerPoint)
- Positive, proactive attitude with strong communication and interpersonal skills
- Willing to work on rotating shifts, including weekends when required
Job Benefits:
- Convenient location – just 5-minute walk from LRT Abdullah Hukum
- Attractive compensation – competitive salary + performance-based bonus
- Transport allowance – we support your commute
- Fun & dynamic culture – young, passionate & collaborative team
- Snacks & celebrations – free-flow snacks, birthday parties, and regular team events
- Career growth –opportunities for advancement and regional exposure
