Job Details

JOB RESPONSIBILITIES:

• Cashiering duties;
• Data-entry accurately and efficiently;
• Issue receipts / invoice;
• Process summons;
• Attend to residents' queries on payments (S&CC related matters);
• Attend to residents on feedback matters as part of the front line customer service team;
• Update system on call notes pertaining to correspondences with residents;
• Assist in follow up paperwork (e.g. issue of statement of accounts, etc);
• Assist with installment plan (including follow up with the residents);
• Covering duty for other cashiers (including at other office locations);
• Assist with some administrative work (including printing, filing, etc);
• Assist with Facilities Booking matters;
• Report to AR Lead / Chief Cashier on day to day duties;
• Any other duties as prescribed by Finance Manager.

JOB REQUIREMENTS

• Good customer service oriented;
• Working hours: 4 days from (Mondays – Fridays): AM (830am-130pm) and EVERY Saturdays; 8am -1pm.
• OFF – 1 of the weekday (either Tuesday or Thursday) + Sunday and Public Holidays.
• Working place located in Bedok but is willing to travel to other offices should covering duty required (if applicable);
• Able to speak other language than English and/or dialect to assist residents who is unable to converse in English;
• IT savvy;
• Good communication skills.