Job Details

Responsibilities:

• Provide client support and technical issue resolution on products and services
• Knowledge in troubleshooting hardware and software
• Identify and correct or advise, on operational issues in client computer systems.
• Assembly of PC/laptops, installing/upgrading parts. Knowledge on Gaming PC would be an added advantage.
• Setup/reformat operating system on existing/new PC/laptop.
• To undertake any tasks as and when required.

Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication), Computer Science/Information Technology, Science & Technology or equivalent.
• A self-starter, responsible, analytical with good-attitude.
• Possess good communication and technical skills with consultative skills as well as customer-oriented skills.
• Initiative, fast learner and confident.
• Able to work extra hours, independently, full responsibility and with minimum supervision.
• Rotational Shift
• Applicants must be willing to work in Queensbay Mall, Penang

Benefits:

• Basic salary+ Allowances
• Overtime Claim
• KPI Rewards
• EPF, SOCSO& EIS
• Annual Leave/ Medical Leave/ Wedding Leave, etc
• Medical Claim
• Staff Purchase Scheme
• Oversea Trip: Asia, America, Australia, Europe
• Salary Review- Twice per year

Job Type: Permanent

Benefits:

• Maternity leave
• Opportunities for promotion
• Professional development

Schedule:

• Rotational shift

Supplemental pay types:

• Overtime pay
• Performance bonus

Application Question(s):

• Are you able to work overtime, work during weekend and public holiday?

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• IT Technician: 1 year (Preferred)

Language:

• English (Preferred)
• Malay (Preferred)
• Mandarin (Preferred)
• Tamil (Preferred)