Outlet Supervisor @ AEON Bukit Indah
Vacancy available at: R&F Mall
Job Responsibility:
-Perform weekly roster planning to ensure adequate manpower for the team.
-Monitor opening, mid and closing of shifts.
-Perform sales forecasting and guide team members on the daily kitchen preparation according to forecasting.
-Prepare food and beverages and ensure team members prepare the food and beverages according to SOP.
-Perform Stock planning & ordering with POS system.
-Escalate customer complaints or operation issues to management.
-Deploy customer service standards to drive the organisation's customer experience goal.
-Develop strategies to achieve sales targets according to customers' profiles.
-Mentor and train new staff.
-Monitor team's compliance with the organisation's personal, food and beverage hygiene standards
-Rectify any equipment failure or incident that will result in operation downtime.
Requirements:
– Detail-oriented individuals with strong interpersonal skills and organizational skills
– Leadership qualities with ability to supervise team members
– good in dealing with customers & resolve issues
– prefer candidates with minimum 1 year related experience in F&B industry
Benefits working in LiHO Tea:
1) On-the-job training
2) Promotion and Increment based on your on-job performance
3) Attractive Sales Incentive
4) Medical Benefits
5) Complimentary drinks & Staff Discounts
6) Friendly & supportive working environment
Job Types: Full-time, Permanent, Fresh graduate
Benefits:
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Holidays
- Rotational shift
- Weekend jobs
Supplemental pay types:
- Attendance bonus
- Overtime pay
- Yearly bonus
