GUEST EXPERIENCE SPECIALIST, F&B (SINGAPORE)
Company description:
Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.
RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.
Job description:
Primary Responsibilities
- Welcome the guest at the entrance and assist to lead guest to their table
- Recommend and take order on food and beverage for the guest
- Process the food orders and operating a cash register, replenishment of stocks, polishing the cutleries and completing other assigned tasks
- Interact with guests; provide warm and memorable guest experience, ensure all guests receive prompt and excellent standard of service
Requirements
- GCE ‘O' Level or equivalent
- Preferably 1 year experience in customer service
- Good interpersonal and communication skills with cheerful personality
- Able to perform shift, including weekends and public holidays
