Job Details

Scope of Position:

The Driver at Mandarin Oriental, Singapore plays a vital role in providing exceptional services to guests, ensuring their comfort, safety, and satisfaction. The primary responsibility is to transport guests to various destinations promptly, efficiently, and courteously, while upholding the standards of Mandarin Oriental’s service excellence. 

Roles and Responsibilities:

• Safely drive guests to designated locations, including airports, restaurants, attractions, and other destinations, in accordance with their requests and the hotel’s policies.
• Maintain a clean and well-maintained vehicle at all times, ensuring it is presentable and in good working condition.
• Provide assistance with loading and unloading luggage or any other items as required. 
• Create a positive and welcoming atmosphere for guests, demonstrating professionalism, courtesy, and respect at all times. 
• Greet guests with a warm and friendly demeanour, addressing their needs and preferences with promptness and attentiveness. 
• Adhere to all traffic laws, regulations, and hotel policies to ensure the safety of guests.
• Maintain clear and effective communication with the concierge team, front desk, and other hotel departments to coordinate transportation arrangements. 
• Conduct routine inspections of the vehicle, checking for any issues or concerns that may affect safety or performance. 
• Keep abreast of changes in transportation schedules, road conditions, and local events. 

Requirements:

• Candidate must possess a valid driver’s license with a clean driving record.
• Preferably with experience working in similar capacity and in hotel industry.
• Good communication skills and enjoys interaction with guests. 
• Knowledge of local roads, routes, and attractions.
• Candidate must be able to work on rotational shift including weekends and public holidays.