FOOD & BEVERAGE GUEST SERVICES OFFICER (SINGAPORE)
Specialisation: Hotel Services
Education Qualification: Primary/ Secondary/ O level
Work Location : Anywhere In Singapore, Singapore
Salary Range : S$ 0.00 – 0.00
Date : March 26, 2024
ABOUT OUR COMPANY
At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.
Food & Beverage Guest Services Officer
Summary of Responsibilities:
The main responsibilities and tasks of this position are as listed below, but not limited to these:
- Check the table setting, cleanliness and side station preparation as per work station assigned prior to start of operation hour on each meal period
- Greet and farewell guests in a friendly, courteous manner
- Offer menu options, offer menu advice and take orders
- Serve food in efficient manner
- Operate and use POS
- Look for ways to upsell and add value
- Act professionally when dealing with guest complaints or problems, and keep manager or immediate superior informed on all matters
- Accuracy in order taking, timeliness in pickup and delivery of menu items
- Cleanliness and work safety in food preparation and service areas
- Perform or assist in the Hosting and Bartender duties whenever is required
- Perform opening shift and closing shift duties as assigned
Qualifications:
- No F&B service experience is required
- Minimum GCE ‘O’ level education
- Read, write, speak English fluently
