Job Details

Provide logistical & administrative support to ensure daily order fulfillments are achieved at the required accuracy and efficiency (packed and shipped out on time).

• Ensure timely and accurate order fulfilment (handover to courier) according to each eCommerce platform SLA.
• Ensure correct item, in good condition, and correct weight and pricing for gold 916/999 before execute cashier invoice with accurate data key-in to Finance system JemiSYS with proper documentation for safekeeping.
• Check customer remarks are taken into account.
• Check inclusion of Gift With Purchase (GWP) according to current campaign for each platform.
• Coordinate with 3rd party logistic couriers and internal departments to ensure timely pick-up / drop offs.
• Ensure each parcel is scanned by courier and proof of handover (courier manifest) signed for each handover and properly filed for safekeeping.
• Update and monitor daily reports via dashboards to track performance metrics.
• Troubleshoot issues related to picking, packing, invoicing and handover to courier.
• Support stock movement when required (physical inventory and Jemisys) i.e. stock in at the correct tray locations, stock out, and stock count activities.
• Ensure good attendance rate with willingness to do overtime (OT) even on weekends or public holidays if required.
• To ensure timely documentations and filings.
• Ensure all staff adheres to all security protocols at all times.
• Undertake any other ad-hoc duties and special projects as assigned from management and superior.

Job requirement

• Able to work night shift; Monday to Friday (4 PM – 1 AM) & Sunday (4 PM – 9 PM)
• Minimum SPM qualification
• History of good attendance rate with willingness to do overtime (OT) even on off day or public holidays if required

Job Types: Full-time, Permanent

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Fixed shift
• Monday to Friday
• Night shift

Supplemental pay types:

• Overtime pay
• Performance bonus

Application Question(s):

• Are you able to work for the following working hours?
• Monday – Friday (4.00pm – 1.00am)
• Sunday (4.00pm – 9am)

Ability to Commute:

• Ampang (Required)

Ability to Relocate:

• Ampang: Relocate before starting work (Required)