Job Details

Job Descriptions

• Assist Store Manager in managing the operations of the Salon & Boutique ensuring daily smooth operations
• Ensure all staff are meeting the Company grooming standards and monitor all standard of procedures are adhered on daily basis
• Prepare the Roster on a weekly basis
• Ensure all service staff are communicated correctly and meeting all established standards of service consistently
• Responsible for offering a friendly and efficient services to all guests and attending to customers’ needs, complaints and enquiries
• Process guests orders to ensure that all items are prepared and served promptly
• Direct and coordinate the activities between kitchen and service staff
• Supervise tea services and catered events, ensuring neatness and cleanliness of service ware
• Assists in setup and clear down of the front and back of Salon & Boutique operations
• Ensure food safety regulations are followed as according to NEA’s policy
• Ensure waste is minimized and properly recorded
• Handling of cash, POS system and report of take-in-cash when on duty
• Responsible for recording daily sales report, ensuring all food and beverage items and products are accounted for
• Organize all documentations and reports on shift work on a daily basis
• Responsible of ordering of stocks, inventory control, and ensure latest products and updated product catalogue are in the Salon & Boutique
• Have the aesthetics and able to create eye-catching merchandise display that lead the customer through the entire Salon & Boutique

Welfare

• Meal Allowance
• Monthly Incentives
• Birthday Incentives
• Long Service Incentives
• Staff Discount
• Festive Gifting
• Medical Benefits

Requirements

• Minimum 3 to 5 years of experience in F&B / Retail operations, preferably in luxury goods industry
• Pleasant and well-groomed
• Good communication and interpersonal skills
• The position is a hands-on, customer focused role and as such we require someone with drive, efficiency and assertiveness
• High initiative and positive attitude

Only shortlisted candidates will be notified.