Job Details

Job Description

• Deliver quality customer service to all guests.
• Take reservations and enquire purpose of visit.
• Greet each guest promptly and courteously with good smile and body language.
• Present menu and share promotions, specials and items to customers.
• Make recommendations and upsell.
• Take and repeat orders to customers and inform them the estimated time to serve.
• Key orders in the Point-of-Sale system efficiently.
• Assist to clear & set the tables for different meal periods.
• Serve food & beverages according to guests’ orders efficiently.
• Process payment and check bills promptly.
• Maintain cleanliness of the outlet.
• Assist manager by getting involved in planning and organizing of special events.
• Check food and beverage inventories and stocks in a consistent and accurate manner.
• Follow Food & Beverage Safety and Hygiene policies and procedures.
• Escalate guests complain to duty manager if unable to conduct service recovery.

Requirements:

• Candidate must possess at least a Primary/Secondary School/"O" Level, Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, any field.
• At least 1 year(s) of working experience in the related field is required for this position.
• Applicants must be willing to work in Changi Village Road.
• Captain role will be given if he/she oversees a team of servers who are assigned to his/her shift.

Benefits

• Annual and Medical Leave
• Marriage/Child Care/Maternity/Compassionate/Paternity Leave
• Employee Birthday/Marriage/New Born Vouchers
• Group Insurance Coverage
• Dental Benefits
• Long Service Award
• Staff Discount Card
• Annual Wage Supplement
• Annual Increment