Job Details

We are looking for a skilled and customer-focused Post Sales Engineer to join our team.

Workings Days & Hours:

• 5 days, 8.30am – 6.30pm

Salary Range:

• Up to RM4,000.00

Job Responsibilities:

In this role, you will:

• Introduce new or upgraded ArcGIS products/ solutions to customers
• Work with sales team to conduct presentation and proof of concept (POC) to customers
• Compile customer requirements and assist to prepare bill-of-materials (BOM) for sales team to prepare quotation for customer
• Responsible for testing and implementation on the products
• Provide client support and technical issue resolution on ArcGis products and services
• Works on deals assigned, prioritizing effort based on maximizing total impact on team productivity and profit, or as directed by the Pre-Sales Manager
• Coordinates closely with internal sales, sales support, and service resources and proactively scopes the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both the customer and the firm
• Monitors customer support for technical solutions proposed throughout the sales process, and alerts the sales and account teams to potential risks of deal closure
• Secures input from all necessary solution stakeholders within business partners, principal the customer firm. Adapts solutions, as necessary, to ensure appropriate support
• Secures from customer technical staff commitments needed to ensure a deal’s “technical close"
• Meets assigned targets for profitable sales growth in assigned product lines, market areas, channel, or teams supported
• Opportunistically pursues additional business development opportunities within business partners, principal and customer firms Collaborates with sales to ensure these opportunities are effectively covered and advanced
• Develop new business opportunity together with the Product Managers and the assigned sales team to improve overall company sales and to ensure partner retention
• To manage obtain certifications requirement by vendors and ensure compliance
• Perform onsite service at clients' locations as and when required

Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering in GIS/ Geomatics/ Land Surveying/ Civil/ Information Technology or equivalent
• Required language(s): English, Bahasa Malaysia
• At least 1 year(s) of working experience in the related field is required for this position
• Able to work extra hours, independently, full responsibility and with minimum supervision
• Strong communication and presentation skills
• Possess a valid driving license
• Applicants must be willing to work in 3 Two Square, Petaling Jaya

Perks & Benefits:

• KPI rewards
• Employee Shares Option Scheme (ESOS)
• EPF, SOCSO, EIS
• Overtime claim
• Medical claim
• Annual leave/ Medical leave/ Marriage leave
• Staff purchase scheme
• Product training: Apple/ Intel/ Microsoft/ APC, etc
• Oversea trip: Asia, America, Australia, Europe
• Salary review- Twice per year