Job Details

Job Responsibilities:

• Welcome customer in a warm and friendly manner
• To provide excellent customer satisfaction through exceeding expectations of guests
• Upsell promotional items
• To perform quality checks in ensuring guests are enjoying their meals and take appropriate action to correct any problems (if any)
• Perform day to day pre-opening and closing activities as per SOPs
• Ensure that food hygiene and safety standards are maintained and comply
• Work together with other team members to provide good quality service
• Assist in dishwashing duties as and when required
• Execute any other duties as assigned

Requirements:

• Excellent customer service
• Good command of spoken English
• At least Secondary School/O Level, Higher Secondary/STPM/'A' Level/Pre-U
• No experience/ At least 1 year of experience working in customer service or relevant experience in F&B
• Pleasant, friendly, cheerful, and able to work under pressure and in a high-volume environment