Job Details

We are looking for an experienced and customer-focused Captain to lead and supervise the front-of-house team in providing exceptional dining experiences. The Captain will manage guest relations, oversee servers, ensure smooth service, and maintain high standards of hospitality.

Job Responsibilities:

• Greet and seat guests, ensuring a welcoming and positive dining experience
• Supervise and guide the service team, ensuring efficient and timely service
• Take and manage guest orders, offering menu recommendations and answering questions
• Ensure food and beverage orders are served accurately and to the highest standards
• Address guest complaints or special requests promptly and professionally
• Oversee the cleanliness and organization of the dining area
• Coordinate with kitchen and bar staff to ensure smooth service and quick turnaround times
• Train, mentor, and assist in the development of junior service staff
• Manage reservations and seating arrangements, maximizing table turnover while maintaining customer satisfaction
• Ensure compliance with health and safety regulations in the dining area