Job Details

Job Responsibilities:

• Respond to incoming customer inquiries via phone, email, and other communication channels in a timely and professional manner
• Perform order processing, from sales orders to delivery instructions and prepare other relevant documents
• Coordinate with internal departments such as production, logistics, and finance to ensure smooth order fulfillment
• Collaborate with transporter and customers to ensure timely deliveries
• Responsible for receiving and recording the movement of the stock (inventory management)
• Ensure proper maintenance of records, documents and filing and responsible for basic admin job
• Ad hoc duties assigned by the Management from time to time

Job Requirements:

• Minimums possess a Diploma/Degree in Business Studies/Administration/Management/Account or in any related field
• Working Experience: 2-3 years working experience in administrative, customer service, office management or any related field. (Fresh graduate are also welcome to apply)
• Computer literate, proficient in software such as SQL, Microsoft Office and basic office equipment
• Possess good communication skills and must be able to work independently and under minimal
• Self-driven with positive working attitude, have strong attention to details
• Proficient in Mandarin, English and Bahasa Malaysia. "We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients."

Job Benefits:

• Bonus and increment (Based on performance after confirmation)
• Statutory Contribution (EPF, SOCSO, EIS)
• Annual Leave, Medical Leave, Insurance
• Provide training and development