CUSTOMER SERVICE OFFICER (SHAH ALAM / SUBANG, SELANGOR)
Bright Star Logistics Sdn Bhd
Specialisation: Customer Service
Education Qualification: Higher Secondary/ Pre-U/ A Level
Primary/ Secondary/ O level
Primary/ Secondary/ O level
Work Location : Shah Alam / Subang, Selangor
Salary Range : RM 1,800.00 – 3,000.00
Date : April 24, 2025
Fresh graduates are welcome!
Job Responsibilities:
- Respond to customer inquiries via phone, email, and chat
- Address grievances and resolve concerns promptly
- Maintain accurate records of interactions and transactions
- Coordinate with internal departments for effective solutions
- Identify and escalate complex issues
- Process orders, forms, and requests
- Follow up to ensure customer satisfaction
- Stay updated on our products, policies, and services
- Support sales and assist with administrative tasks
- Provide feedback on customer trends to management
Job Benefits:
- EPF, SOCSO, EIS
- Annual Leave
