Job Details

Job Responsibilities:

a) Client Enquiry Management:

• Receive updated Sales-in-Progress (SIP) from the Marketing team and blast email to interested prospective clients. 
• Engage with clients to understand and document their requirements, event objectives, and booth specifications.
• Provide initial advice on booth design, materials, and budget considerations.

b) Quotation Preparation:

• Collaborate with internal teams and suppliers to create cost estimates.
• Prepare and present detailed and competitive project quotations based on client needs.
• Address client queries and make necessary revisions to quotations as required.

c) Design Coordination:

• Liaise with the Design department to produce booth designs that align with client requirements and project objectives.
• Ensure designs are feasible, cost-effective, and compliant with venue regulations.
• Review and present design proposals to clients, incorporating their feedback into final revisions.

d) Project Planning & Coordination:

• Develop preliminary project plans, including timelines, budgets, and resource requirements.
• Coordinate with suppliers and vendors to confirm material availability and delivery schedules.
• Ensure project plans meet all compliance and regulatory requirements.

e) Client Communication & Approvals:

• Maintain consistent communication with clients to provide updates and address concerns.
• Finalize and secure contracts, ensuring all terms are agreed upon and documented.

f) Documentation & Compliance:

• Prepare and organize comprehensive project documentation, including contracts, design renderings, and material specifications.
• Work closely with the Operations team to ensure a thorough handover of confirmed jobs, including all project details, approved designs, and client requirements.
• Highlight any potential challenges or special considerations for the operations phase.
• Provide support to the Operations team when necessary.

g) Onsite Support (as needed):

• Occasionally, provide on-site support during the installation, event, or dismantling phases.
• Ensure that project requirements and client expectations are met while onsite, assisting the Operations Executive and team as needed.
• Troubleshoot any issues that may arise during the setup or event.

h)Stakeholder Coordination:

• Collaborate with suppliers, vendors, and subcontractors to ensure timely delivery and quality of materials.
• Work closely with internal teams to align on project deliverables and timelines.
• Address and resolve any issues during the pre-operational phase to avoid disruptions.

Job Requirements:

• Minimum Degree/Diploma, preferably in Hospitality Management, Event Management, Business Administration, or related fields.
• Minimum one year of experience in the MICE (Meetings, Incentives, Conferences, and Exhibitions) industry.
• Technical knowledge in conceptual design drawing and floor plans.
• Owning a vehicle is recommended for ease of travel.
• Able to travel outstation and overseas independently.
• Able to work during weekends and public holidays.
• Required languages: Fluent in English & Mandarin.
• Proficient in Microsoft Word/Excel/Project.
• Good communication skills. Pragmatic, meticulous, and multitasker.
• Knowledge of furniture, materials, and finishes will be an added advantage.