Job Details

Job Responsibilities:

• Welcome and assist customers, ensuring a premium in-store experience
• Address customer inquiries, concerns, and complaints promptly and professionally
• Build and maintain long-term relationships with high-value clients
• Follow up with customers post-purchase to ensure satisfaction and encourage loyalty
• Maintain accurate customer records and preferences for personalized service
• Coordinate with sales and service teams to resolve issues efficiently
• Assist in implementing customer loyalty programs and gathering feedback
• Support client engagement activities, VIP events, and promotional campaigns

Job Requirements:

• Should have excellent communication skills
• Pleasant personality
• Previous experience in a similar position will be an added advantage
• Malaysian citizen only

Job Benefits:

• EPF, SOCSO, EIS
• Annual leave