FUNCTIONAL CONSULTANT (JOHOR BAHRU)
CRT Insights Technologies Sdn Bhd
Specialisation: IT/ Computer – Software
Education Qualification: Bachelor Degree
Work Location : Johor Bahru, Johor
Salary Range : RM 3,500.00 – 5,000.00
Date : May 07, 2025
Job Responsibilities:
- Manage full-cycle ERP implementations from requirements gathering to go-live
- Conduct system training sessions and prepare user documentation
- Collaborate with the technical team on system customizations and testing
- Guide customers in aligning ERP features with their business processes
- Maintain strong customer relationships and provide post-implementation support
- Assist Sales & Marketing with presales demos and proposal preparation
Job Requirements:
- Strong communication skills in English (Mandarin/Malay is a plus)
- Knowledge or experience with ERP systems (e.g. Microsoft Dynamics 365 Business Central/NAV, Acumatica, etc.)
- Understanding of business processes such as finance, sales, and inventory
- Diploma or Degree in Business, IT, or related fields preferred (relevant experience also considered)
- 2–3 years of experience in a similar role is ideal
- Proactive, solutions-driven mindset with the ability to work independently
- Comfortable speaking with clients and adapting to new tools/processes
Job Benefits:
- Supportive team culture with regional exposure
- Professional development in a growing ERP consultancy
- Attractive staff benefits and career progression opportunities
- Mobile phone allowance
- Outpatient medical and dental benefits (including TCM)
- Personal accident insurance (with extended benefits after 2 years of service)
- Bi-annual company trips (co-pay option for new staff)
- Additional annual leave every 2 years of service
- Annual recognition awards for top performers
Location
- This position is based in Johor Bahru, with occasional travel depending on project needs.
