CUSTOMER SERVICE EXECUTIVE -EXPORT / IMPORT SECTION (AYER KEROH, MELAKA)
Leeden Powerweld Sdn Bhd
Specialisation: Customer Service
Education Qualification: Diploma
Primary/ Secondary/ O level
Primary/ Secondary/ O level
Work Location : Others, Melaka
Salary Range : RM 3,500.00 – 5,000.00
Date : May 27, 2025
Job Responsibilities:
- Able to contact overseas customers as well as local customers for sales approaching, whether through e-communication platforms such as e-mail, WhatsApp, Facebook, TikTok, Instagram, etc, or face-to-face visits
- Manage and assist in export/import documentation, ensuring all documentation is accurate and compliant with relevant regulations
- Collaborate with the sales and logistics teams to ensure seamless delivery of products to customers
Job Requirements:
- Relevant experience: At least 2 years of experience in a sales approach to customer service, administrative role, preferably within an export/import or logistics environment
- Certain knowledge of welding products is an advantage
- Strong communication skills: Excellent written and verbal communication skills in English, Mandarin, and Bahasa Malaysia with the ability to liaise effectively with multi-national customers and stakeholders
- Proficient in Microsoft Office: Competent in using MS Excel, Word, and Outlook
Job Benefits:
- Rewarding and supportive work environment
- Competitive salary and performance-based bonuses
- Comprehensive medical and insurance benefits
- Opportunities for career advancement and professional development
- Friendly and collaborative team environment
- Work-life balance initiatives
