Job Details

Job Responsibilities:

• Identify and prospect new potential customers: B2B
• Handle cold calling, lead follow-up, and sales negotiations
• Listen and understand customers' pain points and challenges
• Promote and sell services or products to meet customer needs
• Prepare a customised quotation to suit or meet the customer's requirements and expectation
• Present and demonstrate product/service features to customers if necessary
• Close deals to meet or exceed monthly/quarterly sales targets
• Build and maintain long-term customer relationships with potential and existing customers
• Act as the key contact person between the client and the internal team
• Respond urgently to customers' enquiries, ad-hoc tasks, amendments, feedback
• Collect customer feedback and follow up post-sale to ensure satisfaction
• Resolve any issues or complaints in a timely and efficient manner
• Manage and increase customer satisfaction
• Involve and participate in every meeting that is related to the projects involved
• Follow up on payments, deliveries, and after-sales service coordination with the internal team
• Reporting
• Always stay updated on product or service knowledge, features, and benefits
• Understand market trends, competitors, and customer preferences

Job Requirements:

• Graduate with a diploma /degree (or equivalent) in Business / Management / Marketing or related majors (or equivalent)
• Minimum 2-5 years sales experience

Job Benefits:

• Additional leave
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development