PRODUCT ANALYST – INTERN (KUALA LUMPUR)
Soft Space Sdn Bhd
Specialisation: Customer Service
Education Qualification: Bachelor Degree
Diploma
Diploma
Work Location : Kuala Lumpur, Kuala Lumpur
Salary Range : RM 500.00 – 1,000.00
Date : June 18, 2025
Job Responsibilities:
- Assist in creating and maintaining product documentation for internal use
- Ensure product requirement documents are clear, up-to-date, and accessible
- Conduct internal verification testing to validate product features and improvements
- Identify and report issues for resolution
- Work closely with internal stakeholders such as the product coordinator, product analyst, engineering, and business teams to clarify product feature requirements and resolve issues for features or enhancements
- Assist in tracking product performance metrics and relevant reports
- Identify insights to help improve product effectiveness
Job Requirements:
- Currently pursuing a degree in Business, Economics, Computer Science, Engineering, or a related field to fintech, or payment industry, or the digital banking of the consumer sector equivalent
- Strong interest in fintech, product development, and digital payments
- Good communication and teamwork skills to collaborate across functions
- Detail-oriented with an ability to manage documentation and testing tasks efficiently
- An analytical mindset with basic knowledge of research and reporting
- Familiarity with tools like JIRA, Excel, or other product management tools
- Knowledge or interest in digital wallets, fintech trends, or product lifecycle