Job ID: 13764
RECOVERY OFFICER (KUALA LUMPUR)
Specialisation: Others/ Category not available
Education Qualification: Primary/ Secondary/ O level
Work Location : Kuala Lumpur, Kuala Lumpur
Salary Range : RM 1,700.00 – 3,000.00
Date : June 23, 2025
Job Responsibilities:
- Contact debtors via phone, email, or in-person visits to recover outstanding payments
- Negotiate payment plans and settlements in line with company policies
- Monitor and follow up on delinquent accounts regularly
- Maintain accurate and up-to-date records of all communication and payment arrangements
- Investigate and resolve disputes or issues related to debts
- Prepare recovery reports and submit to management as required
- Collaborate with legal teams on accounts requiring legal action
- Ensure all recovery activities comply with relevant laws and company guidelines
- Build good rapport with clients and debtors to facilitate smoother collections
- Achieve monthly recovery targets and KPIs set by management
Job Requirements:
- Good communication skills
- Basic computer knowledge
- Training provided
- Able to speak Malay and English
Job Benefits:
- EPF, SOCSO, EIS
- Commission up to RM4K – RM9K
- Annual leave
