Job Details

Job Responsibilities:

• Manage, monitor, and maintain the company’s in-house software systems, especially the Jetour IDMS platform
• Troubleshoot and resolve any system bugs, errors, or performance issues on time
• Ensure smooth day-to-day functionality of the software across different departments (e.g., sales, service, inventory)
• Coordinate with software vendors or developers for system updates, patches, and improvements
• Provide user support and training to staff on system usage and updates
• Ensure data integrity, security, and backup of the system
• Generate and maintain regular reports based on system usage and performance
• Collaborate with management to implement new features or improvements in line with company goals

Job Requirements:

• Diploma/Degree in Information Technology, Computer Science, or related field
• Proven experience as a System Administrator or IT Support, preferably in the automotive or manufacturing industries
• Strong knowledge of IDMS or similar dealer management systems
• Problem-solving skills with attention to detail and critical thinking
• Ability to communicate effectively with both technical and non-technical users
• Familiarity with system security protocols and data protection best practices