FINANCIAL CONSULTANT (KUALA LUMPUR)
OTOV Consultancy
Specialisation: Banking/ Financial Services
Education Qualification: Primary/ Secondary/ O level
Work Location : Kuala Lumpur, Kuala Lumpur
Salary Range : RM 2,000.00 – 2,001.00
Date : July 04, 2025
Job Responsibilities:
- Interact with customers to provide information about banking products and services
- Assist customers with account inquiries, transactions, and issue resolution
- Collaborate with team members to ensure efficient banking operations
- Utilize Excel and Microsoft applications to maintain customer records and process transactions
- Demonstrate strong problem-solving skills to address customer concerns effectively
- Uphold high standards of customer service to enhance customer satisfaction and loyalty
Job Requirements:
- Excellent communication skills to interact effectively with customers and team members
- Strong problem-solving abilities to resolve customer issues efficiently
- Customer service orientation with a focus on delivering a positive experience
- Ability to work collaboratively in a team environment
- Proficiency in Excel and Microsoft applications for data management and reporting
- Basic knowledge of banking operations and processes
- Interpersonal skills to build rapport with customers and colleagues
