Job ID: 13929
RETAIL ASSISTANT SUPERVISOR (KEPONG, KUALA LUMPUR)
Specialisation: Sales – Retail/ General
Education Qualification: Diploma
Primary/ Secondary/ O level
Primary/ Secondary/ O level
Work Location : Kuala Lumpur, Kuala Lumpur and 2 other location
Salary Range : RM 2,500.00 – 3,500.00
Date : July 18, 2025
Job Responsibilities:
- Supervise retail staff and ensure efficient store operations
- Assist in managing stock levels, reordering products, and ensuring accurate inventory management
- Provide leadership and guidance to the team, ensuring motivation and productivity
- Assist customers with product selection, inquiries, and issues
- Handle customer complaints or issues in a professional and timely manner
- Train new staff on company policies, product knowledge, and customer service techniques
- Monitor sales performance and assist in achieving sales targets
- Assist in merchandising and ensuring the store is visually appealing
- Enforce store policies and procedures
- Manage the opening and closing of the store, including cash handling and reporting
Job Requirements:
- Previous retail experience (preferably in a supervisory or leadership role)
- Strong communication and interpersonal skills
- Ability to motivate and lead a team
- Excellent customer service skills
- Strong organizational skills and attention to detail
- Ability to handle pressure and work in a fast-paced environment
- Flexible to work on weekends, holidays, and varying shifts
- High school diploma or equivalent; a degree in business or related field is a plus