Job Details

Job Responsibilities:

• Greet guests warmly and handle check-in/check-out processes.
• Manage room bookings, guest inquiries, and reservations via phone, email, and walk-ins.
• Handle payment transactions accurately.
• Provide local information, tour details, and assistance as needed.
• Address guest feedback professionally and escalate major issues.

Job Requirements:

• Diploma in Hospitality or related field is preferred.
• Pleasant personality and good interpersonal skills.
• Computer literate (knowledge of booking systems is a plus).
• Willing to work shifts and weekends.