Job Details

Requirements

• Min. Qualification – SPM (Fresh grads are welcomed)
• Able to communicate in English and Mandarin
• Previous experience in customer service, hospitality, or retail environments is an advantage.
• Experience in food and beverage service or barista skills is a plus, but not mandatory. Training will be provided.
• Friendly, approachable, and customer-focused attitude.
• Basic math skills for handling transactions and giving correct change. 
• Ability to work in a fast-paced environment while maintaining attention to details. 
• Strong organizational skills and the ability to multitask.
• Teamwork with colleagues to ensure smooth operations.
• Ability to stand, walk, and move around for extended periods during shifts.
• Willing to work weekends & selected Public Holidays.
• Able to work in a NON HALAL restaurant, serving pork.

Responsibilities:

Service Crew

• Greet customers warmly and ensure they feel welcome and valued.
• Take customer orders accurately and relay them to the kitchen staff.
• Serve food and beverage efficiently and professionally.
• Maintain cleanliness and organization of the dining area, ensuring tables are cleaned and reset promptly.
• Assist in setting up and closing down the restaurant, including preparing condiments, restocking supplies, and cleaning.
• Address customer inquiries and concerns in a polite and timely manner. 
• Uphold company standards for food safety, hygiene and service quality. 
•  

Barista

• Prepare and serve a variety of coffee and tea beverages, following company recipes.
• Operate coffee-making equipment, including espresso machines, ensuring proper maintenance and cleanliness. 
• Maintain cleanliness and organization of the barista station, including stocking supplies and ingredients. 
• Monitor inventory levels and communicate with management for restocking needs.
• Provided excellent customer service by engaging with customers and offering product recommendations. 

Cashier

• Greet customers as they enter and provide a friendly checkout experience.
• Accurately process transactions, including cash, credit/debit card payments, and mobile payments. 
• Handle returns, exchanges, and refunds according to company policies. 
• Maintain an organized and clean cashier station, including the cash register and surrounding areas. 
• Assist in balancing the cash register at the beginning and end of shifts. 
• Provide customers with information about our restaurant and menu items.
• Support other front-of-house duties as needed, such as helping with service or barista tasks during busy periods.

Working hours:

• 6 days per week. (Restaurant is closed on every Thursday)
• OT may be required, especially during weekends’ dinner service.

Remuneration

• Training provided
• Basic salary + OT wages, EPF, SOCSO included
• Annual leaves & Medical claim
• Staff meals provided
• Double pay on Gazetted Public Holidays