TELEPHONE OPERATOR
Specialisation: Call Centre/ Telemarketing
Education Qualification: Primary/ Secondary/ O level
Work Location : Anywhere In Singapore, Singapore
Salary Range : S$ 1,600.00 – 2,300.00
Posted Date : November 30, 2023
Roles & Responsibilities
· Answers all incoming calls through the PABX switchboard.
· Handle all guest requests.
· Process Wake Up calls
· Process Messages for Guests
· Disperse Incoming Faxes with Accuracy
· Process F&B reservations and restaurant enquiries.
· Generate Room Service Orders
· Report fault to Vendors to maintain our in-house system (NGB/STARHUB/NEC/SINGTEL)
· Maintain and keep record of all Equipment and phones