Job Details

Summary of Key Responsibilities

• Provide reception services to visitors at the company’s front desk reception area. Greet visitors and assist the visitor on the registration. 
• Logs and tracks incoming and outgoing deliveries that pass through the reception desk
• Organizes and maintain filing systems, and responds to written and phone requests for information. Provides administrative support to the departments under direct supervision. 
• Provides information to other partners, departments, and vendors and maintains effective working relationships. 
• Answers calls to the company and works at the front desk as needed. Handles escalated calls or issues as necessary. 
• Perform general administrative activities including stationary ordering, processing paperwork, documents distribution and expense report. 
• Report to Office Administration Strategic Relations Manager
• Any ad-hoc tasks assigned by direct superior. 

Required Knowledge, Skills and Abilities

• Minimum SPM/Diploma/Professional Certificate or related field. 
• At least 6months working experience working in customer service industry. 
• Ability to communicate clearly and concisely both orally and in writing 
• Ability to work independently and good discipline. 
• Ability to deliver excellent customer service (Internal and External) 
• Ability to work in a fast-paced and changing environment 
• Proficiency in Microsoft Word, Excel, and Outlook.