CUSTOMER SERVICE (SINGAPORE)
Specialisation: Call Centre/ Telemarketing
Education Qualification: Primary/ Secondary/ O level
Work Location : Anywhere In Singapore, Singapore
Salary Range : S$ 1,800.00 – 2,100.00
Date : December 04, 2023
Roles & Responsibilities
JRTE Logistics Company
We are urgently looking for Customer Service:
- Manage stock order administration and oversee all aspects of the order handling process, facilitating the dispatch of stock.
- Interpret customer requirements and translate them into actionable fulfillment processes.
- Provide proactive updates on order status to relevant stakeholders, particularly for delays or critical stocks.
- Assist in coordinating and preparing reports on operational matters and participate in customer meetings as needed.
- Collaborate within a team to achieve overall objectives and share essential information with team members, especially planning officers, to enhance forecasting and prevent future critical situations.
- Comply and exemplify all operational standards
- Any other ad-hoc duties assigned in order to accomplish the organisation’s objectives and business plan.
- Deliver high-quality responses to customer and internal requests.
Working hours : 8.30am to 5.30pm (Mondays to Fridays) & 8.30am to 12.30am (Saturdays).
