PDI OPERATIONS ASSISTANT (SINGAPORE)
Roles & Responsibilities
Job Description:
We are seeking a highly organised and detail-oriented Pre-Delivery Inspection (PDI) Operations Assistant to join our team in Singapore. The ideal candidate will have 2 years of experience in a similar role, with a strong focus on customer service, motor vehicle operations, time management, teamwork, maintenance, and repair. This is a full-time position, requiring on-site work in our Defu workshop.
Job Responsibilities:
· In charge of overseeing the coordination of tasks related to Pre-Delivery Inspections (PDI).
· Maintain proper organisation of all PDI documentation, including Job cards, Invoices, warranty claims,
creation of purchase orders, and Good Return Notes (GRNs).
· Assign and supervise PDI work carried out by mechanics/technicians in the workshop.
· Collaborate with external contractors to ensure necessary PDI work is completed.
· Conduct thorough quality checks on PDI work conducted by technicians and contractors.
· Ensure that new or pre-owned cars meet the highest standards of quality, satisfying customer
expectations and guaranteeing customer satisfaction upon delivery.
· Offer administrative and technical assistance to sales staff during the delivery process.
· Address any outstanding PDI work that may be required after delivery.
· Deliver exceptional customer service by promptly and professionally handling inquiries and resolving
issues for clients.
· Assist when required with the day-to-day operations, including scheduling and coordinating motor
vehicle maintenance and repairs
· Maintain a clean and organised work environment, ensuring compliance with safety and maintenance
standards
· Ensure timely and accurate completion of administrative tasks, such as data entry, filing, and record-
keeping
· Collaborate with team members to achieve operational goals and targets