Job Details

Responsibilities:

You will assist the F&B Operations Manager in overseeing banquet functions such as seminars, conferences, events, weddings etc and handling of matters relating to banquet operations.

Your primary role includes but is not limited to:

• Assist in the organising of set up and break down function rooms
• Ensure delivery of banquet services are in accordance to departmental standards and procedures
• Maintain organization of banquet service areas, ensure that all service and storage areas are kept up to the standard of cleanliness and safe at all times
• To be on the floor during the assigned shifts or peak period, assist and manage the captains/servers, ensuring efficiency and that guests are satisfied with the service deliverables
• To lead, brief and de-brief service staffs on the required standard operating procedures, including application of necessary precautions for food safety and hygiene
• Ensure timely reporting of any complaints or incidents to your Reporting Officer
• Constantly maintain and keep abreast with the knowledge of F&B services
• Perform any other duty as required by the Management from time to time.

Requirements:

• G.C.E. ‘N’/'O' Levels and above
• 1 to 2 years of experience in servicing of banqueting and conference events
• Good interpersonal communication skills and customer oriented with a can-do attitude
• Hands on with good planning and organizational skills
• Ability to lead, supervise and work cohesively with a team of service staff
• Cheerful and outgoing disposition
• Able to work on shifts, weekends and public holidays