Hotel Resort Officer (Singapore)
Specialisation: Customer Service / Receptionists
Education Qualification: Primary/ Secondary/ O level
Work Location : Anywhere In Singapore, Singapore
Salary Range : S$ 1,700.00 – 2,200.00
Posted Date : December 18, 2023
Roles & Responsibilities
Responsibilities:
- Maximize room sales and revenue for the Club; maintain sales attitude at all times and use every opportunity to "up-sell" the hotel rooms to increase revenue and occupancy
- Responsible for the daily operations of front office and ensure high standard of service constantly maintained
- Ensure efficient check-in & check-out of guest and members
- Study all reservations for the day and make necessary arrangements before guest's arrival
- Issuing of room keys and sharing of information about the Club including F&B outlets and facilities
- Work in conjunction with housekeeping on maintenance/cleanliness of rooms and hotel vicinities
- Perform Point of Sales transactions and counting/verifying cash dutifully
- Perform inventory checks and ensure items are replenished periodically
- Any other duties assigned by the reporting officer
Requirements:
- Minimum GCE ‘O’ level education
- Some experience in a similar capacity would be an advantage
- Computer literate
- Pleasant personality and service oriented
- Willing to work on weekends, public holidays and rotating shifts including mid-night shift
