GUEST EXPERIENCE SPECIALIST (SINGAPORE)
Specialisation: Receptionist/ Virtual Assistant
Education Qualification: Primary/ Secondary/ O level
Work Location : Anywhere In Singapore, Singapore
Salary Range : S$ 2,200.00 – 2,700.00
Date : December 19, 2023
Roles & Responsibilities
Primary Responsibilities
- Perform check-in and check-out for hotel guests in the most professional and efficient manner to ensure high level of guest satisfaction
- Maintain effective communication within the Front Office department and other departments, especially Housekeeping to ensure seamless experiences for all guests
- Attend to guests enquires and handle feedback
- Any other ad hoc duties base on operational needs
Requirements
- GCE `O' Level or its equivalent
- Good interpersonal skills with effective multi-tasking, time management and problem solving skills
- Possess a warm and pleasant personality
- Able to perform shift working, including working on weekends and public holidays
