Lead, Universal Studios Singapore (Attractions Operations) (Singapore)
Specialisation: Customer Service / Receptionists
Education Qualification: Primary/ Secondary/ O level
Work Location : Anywhere In Singapore, Singapore
Salary Range : S$ 2,900.00 – 4,000.00
Posted Date : December 19, 2023
Roles & Responsibilities
Responsibilities
- Provides assistance and work direction to crew members, ensuring compliance to departmental standards including grooming standards
- Assists with training new and current crew members
- Maintains routine records such as lead observations, daily operating reports, ride/show quality reports, time keeping sheets, scheduling requests, crew member availability and other paperwork as assigned
- Attend to guest concerns and ensure appropriate resolution of the matter in the Park
- Ensure the park readiness to enhance guest experience
Requirements
- GCE ‘N’/ ‘O’ Levels/ ITE Certificate/ Diploma in Tourism or any other relevant discipline.
- Operations experience is an advantage.
- Able to perform shift work, and willing to work during evenings, weekends and public holidays.
- Able to stand for long hours and work in an environment where there can be hot, humid and wet weather
