IT Technical Support Officer 科技产品技术员
Diploma
Post Graduate Diploma
Professional Degree
Responsibilities:
• Provide client support and technical issue resolution on products and services.
• Knowledge in troubleshooting hardware and software.
• Identify and correct or advise, on operational issues in client computer systems.
• Diagnose/troubleshoot and repair computer devices, software installation, assemble PC.
• Required to perform onsite service at clients' locations.
• To undertake any-hoc assignments as and when required.
Requirements:
Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication), Computer Science/Information Technology, Science & Technology or equivalent.
• Required language(s): Chinese, English, Bahasa Malaysia.
• Fresh graduates are welcome to apply.
• A self-starter, responsible, analytical with good-attitude.
• Possess good communication and technical skills with consultative skills as well as customer-oriented skills.
• Initiative, fast learner and confident.
• Able to work extra hours, independently, full responsibility and with minimum supervision.
• Applicants must be willing to willing work in IPOH.
Benefits:
• Basic salary+ Allowances
. Overtime Claim
. KPI Rewards
EPF, Socso & EIS
Annual Leave/ Medical Leave/ Medical Claim
. Staff Purchase Scheme
. Product Training
. Salary Review- Twice per year
Job Type: Permanent
Salary: RM1,600.00 – RM2,000.00 per month
Benefits:
• Free parking
• Maternity leave
• Opportunities for promotion
• Professional development
Schedule:
• Fixed shift
Supplemental pay types:
• Overtime pay
Performance bonus
Education:
• Diploma/Advanced Diploma (Preferred)
Experience:
• Technical Support: 1 year (Preferred)
Language:
English (Preferred)
• Bahasa Melayu (Preferred)
• Mandarin (Preferred)
• Tamil (Preferred)
Willingness to travel:
• 25% (Preferred)