E-Commerce Admin Assistant (Mandarin & English)
About Yukimoto: Yukimoto is a unique fashion jewelry brand, renowned for our exquisite creations using natural stones. We merge traditional elegance with modern design, making each piece a symbol of personal style. Our philosophy is encapsulated in our slogan '#ClassicallyYours', emphasizing our dedication to timeless charm and individual elegance.
Job Summary: The E-Commerce Admin Assistant is a vital member of the Yukimoto team, facilitating online sales operations and customer interactions. This role is ideal for someone with a keen eye for detail and a high sense of responsibility, particularly when handling and shipping our distinctive jewelry items. Proficiency in Mandarin and English is essential for this position, which is well-suited to candidates who thrive in a structured, serene work environment.
Key Responsibilities:
- Customer Service: Efficiently handle customer inquiries in both Mandarin and English, ensuring a high level of satisfaction and service.
- Order Processing: Manage order fulfillment with precision, including the careful handling and packaging of jewelry items, ensuring their safe dispatch.
- Quality Assurance: Perform thorough inspections of all products before shipment to uphold Yukimoto's standard of excellence.
- Inventory Management: Oversee online inventory, maintaining accurate stock levels and product listings.
- Shipping and Logistics: Coordinate with shipping partners to ensure the prompt and secure delivery of products.
- Administrative Tasks: Perform various administrative duties related to e-commerce operations, ensuring smooth day-to-day functioning.
Qualifications:
- Basic proficiency in Mandarin and English.
Attention to detail and a strong sense of responsibility, especially in handling valuable items. - Experience in e-commerce, customer service, or administration is advantageous.
- Familiarity with handling and packaging delicate items, preferably in the jewelry sector.
- Ability to work efficiently in a quiet, orderly environment.
What We Offer:
- A calm and structured work setting, ideal for detailed administrative and operational tasks.
- A role within an innovative and distinctive jewelry brand.
Competitive salary and benefits. - Opportunities for career development and growth.
