Guest Experience Specialist – Front Office (Career Trial) (Singapore)
Specialisation: Hospitality / F&B
Education Qualification: Primary/ Secondary/ O level
Work Location : Anywhere In Singapore, Singapore
Salary Range : S$ 2,200.00 – 2,700.00
Posted Date : January 03, 2024
Roles & Responsibilities
Primary Responsibilities
- Perform check-in and check-out for hotel guests in the most professional and efficient manner to ensure high level of guest satisfaction
- Maintain effective communication within the Front Office department and other departments, especially Housekeeping to ensure seamless experiences for all guests
- Attend to guests enquires and handle feedback
- Any other ad hoc duties base on operational needs
Requirements
- Good interpersonal skills with effective multi-tasking, time management and problem solving skills
- Possess a warm and pleasant personality
- Able to perform rotating shift hours, include working on weekends and public holidays
