Retail Operations Manager
Specialisation: Retail Full-Time
Education Qualification: Bachelor Degree
Diploma
Diploma
Work Location : Petaling Jaya, Selangor
Salary Range : RM 4,500.00 – 5,000.00
Posted Date : January 09, 2024
Responsibilities:
- Responsible for the day-to-day retail operations efficiency.
- Responsible for the effectiveness of the retail staff in term of product knowledge, selling skills, customer service, SOP and wellbeing.
- Responsible for the sales achievement and inventory control.
- Monitor the compliance of operational processes with the prescribed SOP and to recommend workarounds/revisions to address potential shortcomings/lapses.
- Manage all activities and processes pertaining to logistics and delivery of stocks to/between retail outlets.
- Propose the visual merchandise display at outlets in line with prescribed layout/planogram and oversee the implementation process.
- To schedule and assign staff / store manager on their daily / monthly routine work.
- To assist in recruitment and train new employees.
- Monitor market developments and recommend strategies to address potential opportunities and threats.
- Liaising with shopping malls management on tenancy agreement, marketing / promotion and opening of temporary and permanent kiosks / outlets. Setting up of temporary or new kiosk.
- Conduct market research and prepare detailed information on new store operation to support management decision making
- Any other ad-hoc tasks assigned.
Qualifications:
- Candidate must possess at least Diploma/Bachelor Degree/Higher in Retail Management/Business Studies/Administration or equivalent.
- At least 1-3 year(s) of working experience in Retail Industry or any related field is required for this position.
- Retail management, selling, customer service, inventory management, merchandising, staff management & sales performance.
- Organized, confidents, result – oriented, and enjoy the challenge of working environment in a competitive and fast paced environment.
- Required language(s):- English, Bahasa Malaysia.
Job Type: Full-time
Salary: RM4,500.00 – RM5,000.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
Schedule:
- Holidays
- Monday to Friday
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
Application Question(s):
- Are you Malaysian?
- What is your salary expectation?
Experience:
- Retail management: 3 years (Required)