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Retail Operations Manager

Specialisation: Retail Full-Time
Education Qualification: Bachelor Degree
Diploma
Work Location : Petaling Jaya, Selangor
Salary Range : RM 4,500.00 – 5,000.00
Posted Date : January 09, 2024

Responsibilities:

  • Responsible for the day-to-day retail operations efficiency.
  • Responsible for the effectiveness of the retail staff in term of product knowledge, selling skills, customer service, SOP and wellbeing.
  • Responsible for the sales achievement and inventory control.
  • Monitor the compliance of operational processes with the prescribed SOP and to recommend workarounds/revisions to address potential shortcomings/lapses.
  • Manage all activities and processes pertaining to logistics and delivery of stocks to/between retail outlets.
  • Propose the visual merchandise display at outlets in line with prescribed layout/planogram and oversee the implementation process.
  • To schedule and assign staff / store manager on their daily / monthly routine work.
  • To assist in recruitment and train new employees.
  • Monitor market developments and recommend strategies to address potential opportunities and threats.
  • Liaising with shopping malls management on tenancy agreement, marketing / promotion and opening of temporary and permanent kiosks / outlets. Setting up of temporary or new kiosk.
  • Conduct market research and prepare detailed information on new store operation to support management decision making
  • Any other ad-hoc tasks assigned.

Qualifications:

  • Candidate must possess at least Diploma/Bachelor Degree/Higher in Retail Management/Business Studies/Administration or equivalent.
  • At least 1-3 year(s) of working experience in Retail Industry or any related field is required for this position.
  • Retail management, selling, customer service, inventory management, merchandising, staff management & sales performance.
  • Organized, confidents, result – oriented, and enjoy the challenge of working environment in a competitive and fast paced environment.
  • Required language(s):- English, Bahasa Malaysia.

Job Type: Full-time

Salary: RM4,500.00 – RM5,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave

Schedule:

  • Holidays
  • Monday to Friday

Supplemental pay types:

  • Overtime pay
  • Performance bonus
  • Yearly bonus

Application Question(s):

  • Are you Malaysian?
  • What is your salary expectation?

Experience:

  • Retail management: 3 years (Required)







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