Guest Services Executive / Manager (Retail hours only) (Singapore)
Specialisation: Customer Service / Receptionists
Education Qualification: Primary/ Secondary/ O level
Work Location : Anywhere In Singapore, Singapore
Salary Range : S$ 2,500.00 – 3,500.00
Posted Date : January 18, 2024
Roles & Responsibilities
Voted 'Best Independent Hotel’ Award by TTG Asia Travel Awards for 10 years running as well as Winner of TripAdvisor Certificate of Excellence 2017, we invite you to be part of the Front Office team as you take on the following responsibilities:
- Make our guests feel at home with your wholehearted friendliness while you attend to their arrival/ departure needs promptly with full accuracy.
- Handle irregularities and/or guests’ feedback with empowerment and accountability.
- Work closely with other departments on deliverables necessary to create a memorable experience for our guests.
- Your versatility and employability skills will also be enhanced with learning and development opportunities at the rooms division.
We will love to hear from you if you have a passion in creating experiences for our guests and is able to work independently in a fast paced environment. Required at least 01 year of hotel experience and this role requires individual to perform rotating shifts across a 5-day week.
Applicant can opt to work in rostered retail hours between 8am (earliest shift) to 9pm (latest end shift) only. (no night shift). Applicable for Executive and above position.
