Job Details

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F&B EXECUTIVE (SINGAPORE)

Specialisation: Hotel Services
Education Qualification: Primary/ Secondary/ O level
Work Location : Anywhere In Singapore, Singapore
Salary Range : S$ 2,700.00 – 3,200.00
Date : January 18, 2024

Roles & Responsibilities

The main responsibilities and tasks of this position are listed as, but not limited to the following:

 

  • To assist Manager & Assistant Outlet Manager in the day to day operations of the outlets.
  • To achieve team targets, ensure colleague’s engagement and guest’s satisfaction.
  • Ensure efficient and effective F&B operation activities of the outlet.
  • Provide training; improve colleagues’ knowledge on food, beverage, and service.
  • Ensure that quality standards are met, and service distinctiveness is practiced.
  • To assist in F&B beverage promotions
  • Assist to control labor cost and productivity with creative scheduling.
  • Monitor and assist to control all other expenses, wastages, and pilferage.
  • Participate in marketing and promotion, and introduction of new products and menus.
  • Assist to do monthly revenue, expenses, and labor forecasts.
  • Assist to do month-end P&L reports, promotion postmortems and comparisons.
  • Maintain food and service consistency.
  • Check guests’ satisfactions. Recognize or handle unsatisfied guests.
  • To conduct training for department staffs
  • To monitor staff on the job training and training plan
  • Carry out audits and training to improve customer satisfaction and service standards.
  • Monitor and check on staffs’ personal hygiene.
  • Assist to conduct daily shift briefings.
  • Assist in conducting regular department meetings and discussions.
  • To assist in counseling of staffs with regards to performance and conducting year-end appraisal
  • Establish and enforce maintenance, repair, cleaning, and re-stocking schedules.
  • Always comply with hotel and department policies and procedures.
  • Assist guests regarding all beverage menu items in an informative and helpful way.
  • Mix drinks and control the beverage stock as per guidelines.
  • Extensive knowledge of coffees, beer, wine, and spirits
  • Have full knowledge of beverage lists and promotions, all menu items, garnishes, contents and preparation methods.
  • Ensure the front and back areas meet standard for cleanliness, proper set up, sufficient supplies and equipment (HACCP)
  • To perform any other duties that may be assigned by the Management.







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