Job Details

Purpose of Job

The candidate is responsible for the administrative support and coordination for the Banquet teams to ensure that all administrative matters are taken care of accurately and efficiently.

Job Responsibilities

· Supporting the Banquet Teams in day-to-day documentation and administration.

· Collaborating with the Reservations Department to address customer needs, requirements, and changes to room preferences.

· Responding to all inquiries and confirming bookings for function rooms.

· Timely processing of all documents related to bookings/events, including proposals and contracts.

· Promoting banquet and meeting services.

· Assisting the sales team by engaging with guests on room arrangements, banquet services, site inspections, familiarization trips, and other telesales activities.

· Providing logistical support before, during, and after events.

· Coordinating and communicating sales-related information to internal departments.

· Assisting in the development of collateral and promotional materials.

· Creating and maintaining an organized filing system for the teams.

Performing any additional duties assigned by management.