Employer Onboarding Support Intern
Job Description
A customer support role focused on onboarding new employers, providing assistance, and gathering feedback to improve the onboarding process.
Skills
Responsibilities
Guide new employers through account setup and job posting
Provide clear, patient support via calls, chat, and email
Help troubleshoot basic platform questions
Gather employer feedback to improve the onboarding experience
Requirements
Strong communication skills and a patient, helpful manner
Comfortable engaging with clients and explaining things simply
Interest in client success, operations, or customer support
Fresh graduates welcome
Benefits
Monthly allowance: RM1,000 (Degree) / RM800 (Diploma)
Hands-on experience in a real, growing marketing and tech team
Mentorship and exposure across marketing, content, and operations
A supportive environment where students and fresh grads are set up to learn and grow