Cashier/ Ticketing Cashier

Job Description

Location: Near Suria KLCC (Pelita area) Start Date: Immediate hiring (New outlet opening end of May) Full-Time Cashier Employment Type: Contract (6 months, renewable) Working Hours: 10:00 AM – 7:00 PM (1-hour break) Working Days: 6 days/week (off day on rotation)

Skills

Key Responsibilities 1. Payment & Cashier Operation Operate the cash register, POS system, or ticketing system according to company procedures. Receive payments from customers through cash, card, e-wallet, or other approved payment methods. Issue receipts, invoices, tickets, or payment records accurately. Return correct change and ensure all transactions are processed properly. 2. Cash Handling & Transaction Accuracy Count cash, check payment records, and ensure daily transactions are accurate. Follow company procedures for cash drawer handling, cashier opening, cashier closing, and handover. Report any cash shortage, overage, payment error, or suspicious transaction to the supervisor immediately. Support theft prevention and ensure cash, receipts, and payment records are properly secured. 3. Customer Service & Enquiry Support Greet customers politely and provide friendly counter service. Assist customers with basic enquiries related to products, tickets, prices, promotions, directions, or services. Direct customers to the correct area, merchandise, or person in charge when needed. Handle simple customer issues professionally and escalate difficult cases to the supervisor. 4. Refund, Exchange & Sales Support Process refunds, exchanges, reservations, or special arrangements only according to company approval procedures. Provide customers with price information, promotion details, and basic product or service explanation. Support loyalty schemes, gift packaging, price tags, or promotional activities when required. Assist in packing purchases or preparing customer orders when needed. 5. Counter Cleanliness & Daily Reporting Maintain cleanliness and organization of the cashier counter, checkout area, and nearby display area. Prepare and submit daily transaction records, cashier closing reports, receipts, and related documents. Ensure price tags, counter materials, bags, receipt rolls, and payment tools are available. Follow company service standards, safety rules, and daily operation procedures.